Questions

Yes. There is no subscription and there are no ads. If it ever costs us more than we can carry, you will hear about it well in advance.

Your email address, your household’s settings and your energy data: prices, usage, battery and solar output. The keys to your accounts are stored encrypted. Everything stays in the EU, and when you delete your account it is gone at once. The privacy policy says exactly what and why.

Yes, for now. Without a Pulse WattsWise cannot see what your home uses and feeds back, so it cannot work out your savings. Support for other suppliers and meters is on the list.

Then WattsWise sends nothing more to your battery, and it carries on by itself in Self-Powered mode. You still see what it earns. You can switch steering back on at any time.

Until 1 January 2027, in the Netherlands each kWh you feed back cancels one you buy. After that you get the bare market price for what you feed back, often minus a fee. Storing your own solar power and using it yourself then pays off more. WattsWise already takes this into account.

Yes. Invite someone to your household and they see exactly the same figures and the plan, with their own login.

WattsWise only changes settings you can also change in the EcoFlow app, such as the reserve. The battery guards its own limits. The steering disclaimer explains what we do and don’t do.